Frequently Asked Questions

Can I customize the filtering questions?

Yes.

You can specify the filtering options (on the first page of the Callback Requests modal) by adding a bit more code when you add the Callback Request embed code on your website. You should add the following:

<script> 
  let CR = { 
    topics: [
      "I'd like a demo", 
      "I've got a problem", 
      "I've got a suggestion", 
      "Other"
    ],
  }; 
</script> 
<script defer src="https://callbackrequests.com/embed/button.js?0.1.3"></script>

What is listed in the example above are the defaults. If you include and "Other" options, if selected, it will prompt website visitors for more detail.