FAQs

Frequently Asked Questions

General

1. Can I display my phone number?
2. Why's it better than having a phone number on your site?
3. What happens if I don't call a customer at their preferred time?
4. What happens when a visitor is in a different timezone?
5. Can multiple people access the callback requests list?
6. Why are there QR codes in the notification emails?

Performance

1. Will it slow down my website?
2. Will it interfere with other things on my page?
3. Will it clash with a chat widget I have on my site?

Setup

1. How do I add it to my site?
2. Can I have it running on multiple domains?
3. Can I change the time slots available?
4. Can I change the duration of the time slots?
5. How do I test it locally?
6. Why am I getting a messaging saying the website isn't authorized?

Advanced Customization

1. Can I use my own button?
2. Can I change the button color?
3. Can I change the button location?
4. Can I customize the filtering questions?
5. Can I customize the look of the form?
6. Can I pass in a name, email and phone number if a user is signed in?

If you've got any other questions, please request a callback or send us a note.